What should I do if my dog dies?
Recently, pet consumption disputes have become one of the hot topics on the Internet, especially the frequent cases of pets suffering health problems or dying after purchasing them. This article will combine the hot discussions across the Internet in the past 10 days to provide consumers with structured solutions, and attach relevant data references.
1. Hot topics in pet consumption disputes in the past 10 days
| Ranking | Topic keywords | Number of discussions (10,000) | Main points of dispute |
|---|---|---|---|
| 1 | Weekly dog rights protection | 28.5 | Case fatality rate exceeds 60% within 7 days |
| 2 | Pet Medical Fraud | 19.2 | Excessive inspection charges |
| 3 | Online shopping for live pets | 15.7 | Death in transit |
2. What to do after the purchased dog dies
1.Evidence fixation stage: Immediately take a video of the dog's death state, and save the purchase contract, transfer records, chat screenshots and other evidence.
2.Responsibility identification stage:
| Responsible party | Judgment criteria | Handling suggestions |
|---|---|---|
| seller | No health certificate/vaccination record provided | Complain to the platform or the Consumers Association |
| buyer | Improper feeding leads to death | Negotiate partial compensation |
| third party | Injuries caused during transportation | Hold logistics companies accountable |
3.Comparison of rights protection methods:
| way | success rate | Time consuming | cost |
|---|---|---|---|
| Negotiate and reconcile | 42% | 1-3 days | low |
| Platform intervention | 67% | 3-7 days | in |
| legal action | 89% | 30-90 days | high |
3. Guidelines for Preventive Measures
1.Purchase channel selection: Give priority to registered kennels with physical stores, whose average health guarantee period is three times longer than that of individual sellers.
2.Required document list:
| File type | Checkpoints | Validity verification |
|---|---|---|
| pedigree certificate | CKU/FCI certification | Official website number query |
| vaccine book | Veterinarian’s signature and seal | Scan code to verify authenticity |
| Dog purchase contract | 15 days health guarantee | Legality of terms |
3.Arrival inspection points: It is recommended to complete three basic tests such as canine distemper and parvovirus before paying the final payment. The test fee is about 150 yuan, which can avoid 90% of common disease disputes.
4. Quick check of legal basis
According to Article 47 of the Animal Epidemic Prevention Law, operators are required to provide quarantine certificates. Article 23 of the Consumer Rights Protection Law stipulates that the principle of inversion of the burden of proof for defects within 6 months shall apply to live pets. Recently announced in many placesMeasures for the Management of Pet TradingClear requirements: A written contract must be signed if the price of the dog exceeds 3,000 yuan.
If you encounter a dispute, you can call 12315 to make a complaint or log on to the China Judgment Documents Network to check similar cases (the average compensation amount in pet purchase and sale dispute cases in 2023 will be 2.3 times the purchase price of the dog). It is recommended to keep all communication records and apply for a veterinary medical evaluation if necessary (the cost is about 800-2000 yuan).
Through the above structured treatment plan, it can not only effectively safeguard the rights and interests of consumers, but also promote the standardized development of the pet market. Remember: prevention beforehand is far more important than safeguarding rights afterward.
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